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Information Technology Services

Help Desk Location: Keller Hall 105
Help Desk Tel: (808) 956-8883
Help Desk E-mail: help@hawaii.edu
Web: www.hawaii.edu/infotech
ITS Director Tel: (808) 956-3501
Fax: (808) 956-5025

Information Technology Services (ITS) provides support for academic computing, management information systems, networking, telephony, teleconferencing and distance learning technologies for the UHM campus and the UH system. ITS provides and supports a wide array of hardware, software, networks and services to meet these objectives. ITS’ infrastructure includes central servers and services, local and wide area networks, a large voice communications system, and several statewide video and teleconferencing systems to provide distance education services. In addition, ITS develops, operates and maintains the UH’s institutional administrative information systems.

Specific ITS services include: electronic mail, web hosting services, Internet access, host-based software services, software site license programs, computer labs for students, a Digital Media Center for faculty, technical documentation, telephone services, voice mail, and a number of types of teleconferencing support. ITS also offers short courses and professional development activities for faculty and staff. All UH students, faculty and staff can obtain access to the Internet and UH computing resources through ITS.

The ITS Help Desk provides technical support and a single point of contact for access to ITS services.

Office of International Education

Physical Science Building 102–106, 205
2565 McCarthy Mall
Honolulu, HI 96822
Tel: (808) 956-6940
Fax: (808) 956-5030
E-mail: oie@hawaii.edu

The Office of International Education (OIE) supports international education endeavors on behalf of students, scholars and faculty throughout the ten campuses of UH. OIE oversees UH’s 184 international agreements and exchanges with 166 partner institutions from 35 countries, primarily in the Asia-Pacific region. 

Additionally, OIE assists departments in inviting international scholars, researchers and faculty; facilitates system-wide immigration processing; conducts monthly scholar orientation; and supports departments’ international efforts though the dissemination of information. 

Finally, OIE serves as a center for the exchange of information and the coordination of system-wide international education and student recruitment efforts.

Laboratory Animal Service

Snyder 514
2538 McCarthy Mall
Honolulu, HI 96822
Tel: (808) 956-8770
Fax: (808) 956-4448

The Laboratory Animal Service (LAS) is the support unit responsible for administering the Animal Care and Use Program for vertebrate animals used in research, training and testing at the UH. In addition to administering the System-wide Animal Care and Use Program, LAS also operates biomedical animal research facilities on the UHM campus. The Program administered through LAS is managed in accord with the Guide for Care and Use of Laboratory Animals, and in compliance with all federal, state, and local laws and regulations such as the Animal Welfare Regulations (AWR) and the National Institutes of Health Public Health Service (PHS) Policy on Humane Care and Use of Animals.

The AWR and PHS Policy require institutions to ensure that people caring for or using animals are qualified to do so. LAS provides instruction to UH investigators, staff, students, and visiting researchers on the humane care and use of animals. In addition, an occupational health and safety program is part of the System-wide Animal Care and Use Program.

The Institutional Animal Care and Use Committee (IACUC) is responsible for the oversight and evaluation of the Animal Care and Use Program and its components. The committee is composed of veterinarians, biological and non-biological scientists, and local community representatives, who review animal use protocols, inspect facilities, evaluate animal use programs, investigate concerns involving alleged noncompliance, and deal with issues concerning humane care and use of animals.

Harold L. Lyon Arboretum

3860 Manoa Road
Honolulu, HI 96822
Tel: (808) 988-0456
Fax: (808) 988-0462

The Harold L. Lyon Arboretum facilitates and conducts research, instruction, and public service in tropical biology and horticulture. Located on a 194-acre site in upper Manoa valley are greenhouses, laboratories, classrooms, and an herbarium. The arboretum also houses living plant collections, comprising about 15,000 accessions that encompass more than 6,000 species, varieties, and cultivars. It is the only university arboretum in the U.S. located in a tropical rainforest, and it has one of the largest collections of palms of any botanical garden in the world. Other major collections include tropical trees, heliconias, gingers, aroids, and tis. Emphasis is placed on native Hawaiian plants, including research on propagation and restoration of endangered species, on restoration of Hawaiian ecosystems, and on ethnobotany of the Hawaiian Islands. The arboretum sponsors and publishes the Harold L. Lyon Arboretum Lectures.