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School of Travel Industry ManagementUndergraduate ProgramAreas of EmphasisTIM offers two areas of emphasis within the BS program: hotel and resort management and tourism/transportation management. These emphases are a selection of courses which constitute a more focused study in one area of travel industry management of interest to the student. The undergraduate instructional program is committed to the development of competent management personnel for the travel industry through a curriculum that enables students to develop leadership abilities to solve problems of a dynamic industry. The global nature of the curriculum provides insight into the role and responsibilities of the industry within state, regional, national, and world perspectives, as well as the nature of service-based enterprises, business ethics, and societal constraints. In addition, practical knowledge regarding operational aspects of the industry enables students to develop “reality skills” within the field. Hotel and Resort ManagementThe hotel and resort management emphasis is intended to provide students with the ability to apply problem-solving, decision-making techniques and critical-thinking skills to meet current and future industry challenges. Students will study the relationship of the various constituencies (customer, owner, staff) in the management and operation of hospitality businesses, including lodging and food service establishments. Courses in this area cover the following areas: management of hotel and
food & beverage establishments; food quality management; hospitality
financial control; events management; principles of sales and marketing
hotels and resorts with a focus on public relations; advertising, pricing
and yield management; operating a commercial food-service facility either
as a freestanding operation or as a part of a hotel, club, entertainment/recreation
complex, or institution; principles of quantity food production; resort
development and real estate; hotel and resort facilities and design; and
resort mixed use development. Key concepts relating to quality assurance
principles and sensory evaluation techniques as they apply to hospitality
services are also covered. Tourism/Transportation ManagementThis emphasis focuses on strategic issues related to the tourism and transportation industries. Students can take a combination of tourism and transportation related courses or choose courses that focus on one of these two areas. Tourism management courses cover destination management; travel distribution systems; marketing and management principles within specific types of businesses, including tour operations; and visitor attractions; socio-cultural aspects of tourism; and sustainable tourism, cultural heritage and destination management by cultural values. In transportation management courses, students will gain an understanding of the characteristics and importance of transportation systems (both domestic and international); major transportation modes; government, promotional and regulatory activities in U.S. transportation; the role of transportation in tourism; the transportation systems that impact the economics of both Hawai‘i and the U.S.; and the management of firms in various transportation modes. Course topics include airline and airport management, government regulation and promotion, distribution and industry trends; tourist-related and urban transportation systems, surface passenger transportation systems, and international air and marine transportation; and major logistical activities. Graduating seniors take a capstone course in strategic management in the travel industry. Admission RequirementsFirst–Year ApplicantsStudents with no previous college-level work or fewer than 24 college-level credit hours may apply for admission as first–year students. The following credentials are reviewed:
Transfer ApplicantsAll students with 24 or more college-level credit hours are considered transfer applicants. Qualified applicants must present the following credentials:
Application ProceduresApplication forms are available in the TIM Student Services Office. Applicants who are not currently classified degree students at UH Manoa must submit completed applications by June 1 for fall admission or November 1 for spring admission. Applicants who are classified degree students at UH Manoa in other schools and colleges who wish to change majors must submit completed applications by June 15 for fall admission or November 15 for spring admission. School RequirementsTo earn the bachelor of science degree, students must complete the following general requirements:
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