School of Travel Industry Management

Undergraduate Program

Areas of Emphasis

TIM offers two areas of emphasis within the BS program: hotel and resort management and tourism/transportation management. These emphases are a selection of courses which constitute a more focused study in one area of travel industry management of interest to the student. The undergraduate instructional program is committed to the development of competent management personnel for the travel industry through a curriculum that enables students to develop leadership abilities to solve problems of a dynamic industry.

The global nature of the curriculum provides insight into the role and responsibilities of the industry within state, regional, national, and world perspectives, as well as the nature of service-based enterprises, business ethics, and societal constraints. In addition, practical knowledge regarding operational aspects of the industry enables students to develop “reality skills” within the field.

Hotel and Resort Management

The hotel and resort management emphasis is intended to provide students with the ability to apply problem-solving, decision-making techniques and critical-thinking skills to meet current and future industry challenges. Students will study the relationship of the various constituencies (customer, owner, staff) in the management and operation of hospitality businesses, including lodging and food service establishments.

Courses in this area cover the following areas: management of hotel and food & beverage establishments; food quality management; hospitality financial control; events management; principles of sales and marketing hotels and resorts with a focus on public relations; advertising, pricing and yield management; operating a commercial food-service facility either as a freestanding operation or as a part of a hotel, club, entertainment/recreation complex, or institution; principles of quantity food production; resort development and real estate; hotel and resort facilities and design; and resort mixed use development. Key concepts relating to quality assurance principles and sensory evaluation techniques as they apply to hospitality services are also covered.

Graduating seniors take a capstone course in strategic management in the travel industry.

Tourism/Transportation Management

This emphasis focuses on strategic issues related to the tourism and transportation industries. Students can take a combination of tourism and transportation related courses or choose courses that focus on one of these two areas. Tourism management courses cover destination management; travel distribution systems; marketing and management principles within specific types of businesses, including tour operations; and visitor attractions; socio-cultural aspects of tourism; and sustainable tourism, cultural heritage and destination management by cultural values. In transportation management courses, students will gain an understanding of the characteristics and importance of transportation systems (both domestic and international); major transportation modes; government, promotional and regulatory activities in U.S. transportation; the role of transportation in tourism; the transportation systems that impact the economics of both Hawai‘i and the U.S.; and the management of firms in various transportation modes. Course topics include airline and airport management, government regulation and promotion, distribution and industry trends; tourist-related and urban transportation systems, surface passenger transportation systems, and international air and marine transportation; and major logistical activities.

Graduating seniors take a capstone course in strategic management in the travel industry.

Admission Requirements

First–Year Applicants

Students with no previous college-level work or fewer than 24 college-level credit hours may apply for admission as first–year students. The following credentials are reviewed:

Academic preparation (four years of high school English and four years of high school mathematics are highly recommended), including SAT and (where applicable) TOEFL scores; recommendations from high school counselors and/or principals; and
Evidence of potential for success in the travel industry, including, but not limited to, (a) participation in co-curricular activities in school or in the community, (b) personal recommendations, and (c) part-time or summer work experience.

Transfer Applicants

All students with 24 or more college-level credit hours are considered transfer applicants. Qualified applicants must present the following credentials:

A minimum cumulative GPA of at least 2.5 for all work attempted at UH Manoa, as well as for work completed at other institutions, and
Evidence of potential for success in the travel industry, including, but not limited to, (a) participation in co-curricular activities in school or in the community, (b) personal recommendations, and (c) part-time or summer work experience.

Application Procedures

Application forms are available in the TIM Student Services Office. Applicants who are not currently classified degree students at UH Manoa must submit completed applications by June 1 for fall admission or November 1 for spring admission. Applicants who are classified degree students at UH Manoa in other schools and colleges who wish to change majors must submit completed applications by June 15 for fall admission or November 15 for spring admission.

School Requirements

To earn the bachelor of science degree, students must complete the following general requirements:

Earn a minimum of 124 credit hours with a minimum cumulative GPA of 2.0
Fulfill the UH Manoa General Education Core requirements (see the “UH Manoa General Education Core and Graduation Requirements” section of this Catalog). Please consult the TIM academic advisor for information on specific requirements within the core.
Complete the TIM lower division special requirements.
Complete the internship program (TIM 100, 200, and 300 or 400B or 400C). This requirement should be completed before the student’s final semester. Performance evaluations from employers must verify hours of work completed. At least one internship must be completed in the student’s area of emphasis, and at least one internship must be completed in the U.S.
Complete the upper division TIM core with a minimum GPA of 2.0. These courses should be completed during the junior year. Please consult the TIM academic advisor for specific information on these courses.
Complete one of the TIM areas of emphasis: with a minimum GPA of 2.5.
Complete at least 60 credit hours of upper division or non-introductory work. Upper division courses are numbered 300 or higher. Non-introductory courses are numbered 200 level with a specific college-level prerequisite. (ENG 250–257 are specifically excluded.)
Complete at least 60 percent of the upper division major requirements at UH Manoa.
Complete all applicable UH Manoa requirements including focus requirements.

TIM Courses

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Please note: This Catalog was prepared to provide information and does not constitute a contract. The University reserves the right to change or delete, supplement or otherwise amend at any time and without prior notice the information, requirements and policies contained in this Catalog.