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Support Services

Office of Admissions-Campus Recruitment

Queen Lili'uokalani Center for Student Services 001
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-7137
Fax: (808) 956-8095
Email: visituhm@hawaii.edu
Web: manoa.hawaii.edu/admissions/undergrad/visit/

Admissions Counselors work with school staff and community organizations to encourage their students to pursue higher education. Services that facilitate students' undergraduate enrollment to UH Manoa are provided by this office. In addition, the Office of Admissions offers campus tours and on-campus and off-campus recruitment programs to prospective undergraduate students and their families.

The Office of Admissions also coordinates the Student Ambassador program. This program creates a cadre of current UH Manoa students to represent UH Manoa at various campus events. Student Ambassadors escort visiting high school students to their classes, speak on student panels, give campus tours, participate in student forums, and mentor new freshmen.

Individuals and groups wishing to learn more about UH Manoa undergraduate programs and resources may contact the Office of Admissions. Campus tours are offered daily (Monday through Friday) by appointment at: manoa.hawaii.edu/admissions/undergrad/visit/ or email: visituhm@hawaii.edu. Neighbor Island and continental U.S. calls are accepted toll free at (877) 447-3233.

Advocacy Office

Queen Lili‘uokalani Center for Student Services 210
2600 Campus Road
Honolulu, HI 96822

The Advocacy Office falls under the UH Manoa Chancellor's Office. It provides assistance and advocacy for students, staff, and faculty at UH Manoa through direct services, training, and consultation regarding various areas of civil rights, gender discrimination, and gender-based violence. The specific areas and services available to the UH Manoa community are described below.

Civil Rights Specialist
Tel: (808) 956-4431
Fax: (808) 956-4541
Email: jln@hawaii.edu

The Civil Rights Specialist advises students, employees, applicants, and the public on the UH's complaint process and procedures. The Civil Rights Specialist also advises and counsels students and employees on their rights under state and federal nondiscrimination laws.

The Civil Rights Specialist sets up alternative dispute resolutions and assists in resolving disputes through informal procedures.

The Civil Rights Specialist conducts training workshops systemwide that cover policies, procedures, and laws pertaining to civil rights, affirmative action, and other discrimination issues. The Civil Rights Specialist can be contacted in person, by phone, by mail, or through email.

Gender Equity Specialist
Tel: (808) 956-9977
Fax: (808) 956-4541
Email: rosejenn@hawaii.edu
Web: manoa.hawaii.edu/mco/Gender_Equity/

The Gender Equity Specialist provides advocacy services to students, faculty, and staff members on matters relating to sexual harassment, sexual assault, domestic violence, stalking, and gender discrimination. Services include counseling; filing informal complaints through the university; developing long-term coping strategies; short and long-term case management; implementing vital safety plans for daily life; outreach to off-campus resources; and arranging informal resolutions. In addition, the Gender Equity Specialist can assist in filing formal complaints with the Equal Employment Opportunity/Affirmative Action (EEO/AA) Office of the Vice Chancellor for Students. The Gender Equity Specialist will answer questions, listen to complaints, offer advice on filing procedures, advocate for the best interests of the client, and help protect the grievant from retaliation.

In addition to individual advocacy, the Gender Equity Specialist offers comprehensive training to the campus population on interpersonal, inter-gender, and cross-cultural communication; the rights and responsibilities of students, faculty, and staff on issues relating to sexual harassment in academia; and interpretation of state and federal laws and guidelines. The Gender Equity Specialist is also intimately involved in raising awareness of gender-based violence and discrimination to the UH Manoa community through workshops, seminars, and outreach.

Students, faculty, and staff members may contact the Gender Equity Specialist in person, by phone, by mail, or through email.

Bridge to Hope

Queen Lili‘uokalani Center for Student Services 211
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-8059
Fax: (808) 956-9314
Email: bthinfo@hawaii.edu; gotkids@hawaii.edu
Web: www.hawaii.edu/bridgetohope/; www.manoa.hawaii.edu/studentparents

Bridge to Hope (BTH) provides student support services to students with children. The Student Parents At Manoa (SPAM) program serves all student parents while Bridge to Hope assists with on-campus student employment and other services to help welfare (TANF) participating students succeed in their educational goals. Bridge to Hope (TANF) is available on every UH campus. The systemwide coordinator is located at UH Manoa in the Women's Center.

College Opportunities Program

Queen Lili‘uokalani Center for Student Services 308
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-6186
Fax: (808) 956-6837
Email: copuhm@hawaii.edu
Web: www.hawaii.edu/cop/

The College Opportunities Program (COP) offers a statewide entry-level freshman program that provides a summer and first-year residential college experience. Its mission is to recruit, screen, select, and prepare Hawai'i residents for a successful freshman year at UH Manoa. The program recruits individuals who may not meet the requirements for regular UH Manoa admission, are academically under-prepared, economically disadvantaged, non-traditional, or in need of a structured college entry. Selected students who participate in and meet the summer program requirements gain admission to the UH Manoa in the fall semester.

Graduate and Professional Access (GPA)

Queen Lili‘uokalani Center for Student Services 413
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-4642
Fax: (808) 956-9240
Email: maileg@hawaii.edu

Graduate Professional Access (GPA) addresses underrepresented students in graduate and professional degree programs. Through partnerships with current student support programs serving underrepresented ethnic minorities in the public school system, GPA conducts research on access to higher education, provides internship opportunities in STEM fields, service learning projects, and test preparation for entry into graduate degree programs. GPA provides support and retention activities that increase the entry and graduation rate of underrepresented students from graduate and professional degree programs that will diversify the workforce in Hawai'i and the Pacific.

Health Careers Opportunity Program

Queen Lili‘uokalani Center for Student Services 413
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-4642
Fax: (808) 956-9240
Email: hcop@hawaii.edu

The Health Careers Opportunity Program (HCOP) strives to build diversity in the health workforce by providing high school and college students from disadvantaged backgrounds an opportunity to develop the skills needed to enter, and graduate from health professions schools. The goal of HCOP is to increase the number of health professionals serving in areas of need in Hawai'i and the Pacific. HCOP provides career exploration and shadowing; learning skills development; academic, financial aid, and personal counseling; preparation for college majors in health programs; and certification in first aid and CPR.

KOKUA Program (Office for Students with Disabilities)

Queen Lili‘uokalani Center for Student Services 013
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-7511 (Voice/Text)
(808) 956-7612 (Voice/Text)
Fax: (808) 956-8093
E-mail: kokua@hawaii.edu
Web: www.hawaii.edu/kokua

The KOKUA Program provides disability access services to UH Manoa students with documented physical and/or mental disabilities, e.g., health disabilities, hearing impairments, learning disabilities, mobility restrictions, psychological disabilities, visual impairments, etc. Services include alternate media, campus intervention, disability access counseling, early registration, faculty liaison, note-taking, sign language interpreting, technology access, testing accommodations, etc. Accessible on-campus transportation may be available. Students with disabilities who may require disability access services are strongly encouraged to contact KOKUA of their needs as far in advance as possible to ensure better campus access.

New students should contact KOKUA for program orientation at least two months prior to the start of their entering semester. Although KOKUA strives to ensure campus access for students with disabilities, it is necessary to note that the century old campus (located on hilly terrain) does pose architectural barriers that are being addressed by on-going projects.

The university is committed to ensuring equal access to the Manoa experience for students with disabilities. Creating equal access is a shared responsibility involving the student, KOKUA, and the rest of the campus community.

Kua‘ana Native Hawaiian Student Development Services

Office of Student Equity, Excellence and Diversity
Queen Lili‘uokalani Center for Student Services 406
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-2644

Email: kuumeaa@hawaii.edu

Kua'ana Native Hawaiian Student Development Services (Kua'ana) reflects the belief that higher education is a major factor in ensuring a better future for Hawaiians as individuals and as a people. Kua'ana focuses on encouraging and facilitating the entry of Hawaiian students into UH Manoa and supports them in fulfilling their academic expectations through the development of new programs and the use of existing resources. Kua'ana services include scholarship awards, peer support, the Annual Hapai Pu Financial Aid Fair, a comprehensive community service program designed especially for Hawaiian students to interact with programs, projects and issues in the Hawaiian community, access to scholarship opportunities, and support for all Native Hawaiian students in STEM-related programs.

Lesbian, Gay, Bisexual, Transgender and Intersex Student Services

Queen Lili‘uokalani Center for Student Services 211
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-9250
Fax: (808) 956-9314
Email: lgbtq@hawaii.edu
Web: manoa.hawaii.edu/lgbt/index.html

Lesbian, Gay, Bisexual, Transgender, and Intersex (LGBTI) Student Services strives to maintain a safe and inclusive campus environment for all students of UH Manoa regardless of their gender identity or sexual orientation. Our office offers a lending library on LGBTI issues and Queer Theory; a WiFi wireless hotspot; lounge to relax or bring your lunch; and meeting area to read or study. LGBTI Student Services also offers a range of educational, information and advocacy programs.

  1. Crisis response and professional referral services relating to harassment and bias-related incidents, and other specialized needs.
  2. Resources and individualized support on issues such as "coming out," positive identity development, healthy relationships, and academic/career planning.
  3. The Safe Zone Training Program for allies of LGBTI people raises awareness of LGBTI issues on campus and sharpens skills of allies to help end harassment. Ally participants receive a poster to display to indicate that they are part of a professional network of student support.
  4. Student support via weekly drop-in groups for LGBTI and ally students and support for student run programs, events and clubs, including our weekly LGBTI and Ally Coffee Hour.
  5. Educational programs and events, including National Coming Out Day in October; "The Gathering," our annual UH Systemwide LGBTI conference; and Rainbow Graduation, which celebrates the achievements of our graduating LGBTI and ally students.

Office of Multicultural Student Services

Queen Lili‘uokalani Center for Student Services 309
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-7348
Fax: (808) 956-4622
Web: omss.ssc.hawaii.edu

The Office of Multicultural Student Services (OMSS) seeks to increase the awareness and appreciation of multicultural issues impacting UH Manoa and the larger community. To accomplish this mission, OMSS seeks to (a) provide employment, training, and educational support to UH Manoa students who wish to tutor and advise public school students; (b) address the problem of underrepresentation of minorities in higher education by recruiting students of underrepresented ethnic groups to apply for admission to UH; (c) coordinate special projects for under-served populations and communities; and (d) conduct UH Manoa campus activities that identify and increase awareness of multicultural issues. OMSS also functions as a university partner with community agencies and organizations having similar goals of addressing ethnic-racial prejudice and discrimination in Hawai'i.

PAU (Prevention, Awareness, Understanding) Violence Against Women Program

Queen Lili‘uokalani Center for Student Services 211
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-8059
Fax: (808) 956-9314

Email: pauvaw@hawaii.edu

The PAU (Prevention, Awareness, Understanding) Violence Against Women Program provides training and education to students, faculty, and staff around issues of relationship violence, sexual assault, and stalking. Housed under the Women's Center, the PAU Violence Program also coordinates a campus-community partner response team known as the Sexual Assault Task Force, which meets regularly to develop, implement, and evaluate victim-centered policies and procedure related to sexual and relationship violence issues for UH Manoa students. PAU Violence also provides crisis support and referrals to survivors of sexual and relationship violence.

Senior Citizen Visitor Program - Na Kupuna

Queen Lili‘uokalani Center for Student Services 413
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-9317
Fax: (808) 956-9240
E-mail: nakupuna@hawaii.edu

The Senior Citizen Visitor Program (SCVP) or Na Kupuna, administered by Student Equity, Excellence, and Diversity (SEED), is available to residents of Hawai'i who are age 60 years and older. The program allows senior citizens to participate in UH Manoa classes offered during the fall and spring semesters, provided they have the consent of the instructor. Participation in SCVP entitles the visitor to use libraries and other UH facilities. Visitors are exempt from tuition; course credit is not awarded, and permanent records are not maintained. Senior citizens wishing to receive credit for courses must apply for admission to the university and must pay all tuition and fees.

Office of Student Equity, Excellence, and Diversity

Queen Lili‘uokalani Center for Student Services 413
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-4642
Fax: (808) 956-9240
Email: seed@hawaii.edu
Web: www.hawaii.edu/diversity

The Office of Student Equity, Excellence, and Diversity (SEED) coordinates various programs, projects, and committees at UH Manoa and other campuses that support diversity on our campus, including services for students with disabilities, Native Hawaiians, and ethnic groups underrepresented in higher education, women, lesbian, gay, bisexual, transgendered, and intersex students, academically talented students, as well as underprepared and disadvantaged students.

SEED administers several programs aimed at specific constituencies such as: Bridge to Hope, Children's Center, College Opportunities Program, Graduate and Professional Access, Health Careers Opportunities Program, KOKUA, Kua'ana Student Services, LGBTI Center, Office of Multicultural Students Services, Senior Citizen Visitor Program, and the Women's Center. In addition, SEED has major grant-funded programs including: GEAR UP Mânoa Waipahu Complex, Manawa Kupono, Mânoa Educational Talent Search, Na Pua No'eau, Program for Afterschool Literacy Support, PLACES (Place based Learning and Community Engagement in School) and the Sexual Violence Prevention Program.

Women’s Center

Queen Lili‘uokalani Center for Student Services 211
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-8059
Fax: (808) 956-9314

The Women's Center functions as a safe gathering place for students. It offers study lounges and meeting space, crisis support and referrals to survivors of relationship violence, sexual assault, stalking, academic and personal development workshops, educational lectures and programs, a reading resource library, and a comprehensive community information center.

The programs housed at the Women's Center are: the Bridge to Hope Program; Student Parents at Mânoa; the Lesbian, Gay, Bisexual, Transgender and Intersex Student Services Office; the Sexual Violence Prevention Project; and the PAU Violence Against Women Program.

Veterans Affairs

Queen Lili‘uokalani Center for Student Services 010
2600 Campus Road
Honolulu, HI 96822
Tel: (808) 956-7737
Fax: (808) 956-7830

The Veterans Affairs (VA) Certifying Official, located in the Office of the Registrar, assists military veterans and their dependents who are eligible for Montgomery GI Bill benefits. Every semester, after students meet with their academic advisors, the VA Certifying Official certifies that students are enrolled in courses that are applicable to their VA-approved degree programs. Once certified, students will receive monthly benefits from the Department of Veterans Affairs.